Last Updated: 7/21/2023
Thank you for choosing Thaher Tech as your preferred destination for technology products. We value your satisfaction and want to ensure a hassle-free shopping experience. This Refund and Returns Policy outlines our procedures for refunds and returns. By making a purchase with us, you agree to abide by the terms stated below:
1. Eligibility for Returns: To be eligible for a return, the product must be in its original condition, unused, and in the same packaging as when received within 30 days. We do not accept returns for products that have been damaged or used after delivery.
2. Damaged or Defective Products: If you receive a damaged or defective product, please notify us immediately within [number] days of delivery. We will arrange for the return and replacement of the product at no additional cost to you.
3. Return Procedure: To initiate a return, please follow these steps: a. Contact our Customer Support Team: Reach out to our customer support team via [info@ThaherTech .com/+96899164556] and provide the necessary details, including the order number and reason for the return. b. Package the Product: Carefully package the product to ensure it is protected during transit. c. Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to proceed with the return.
4. Return Shipping: For damaged or defective products, Thaher Tech will cover the return shipping costs. For other eligible returns, you are responsible for the return shipping expenses. We recommend using a trackable shipping method to ensure the safe delivery of the product.
5. Refund Process: Once we receive and inspect the returned product, we will process your refund within 4 business days. The refund will be issued using the original payment method used during the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider’s policies.
6. Restocking Fee: Thaher Tech reserves the right to charge a restocking fee for returns that do not meet our eligibility criteria or have been returned without prior authorization.
7. Cancellation Policy: If you wish to cancel your order before it is shipped, please contact our customer support team as soon as possible. If your order has already been dispatched, the regular return procedure applies.
8. Contact Us: If you have any questions or concerns about our Refund and Returns Policy, please contact our Customer Support Team via [info@ThaherTech .com/+96899164556] for assistance.
By shopping with Thaher Tech, you acknowledge and accept our Refund and Returns Policy. We are committed to providing you with the best possible service and ensuring your satisfaction with your purchases.